Friday, February 26, 2016

Jayalalithaa launches ‘Amma Call Centre’ for grievance redressal

Tamil Nadu Chief J Jayalalithaa launched a round-the-clock call centre for ensuring fast response to grievances.
Aim: Ensuring quick response to people’s grievances wherein they can dial toll-free number ‘1100’ at any point of time in the day.
  • Details of the callers and the issues reported would be registered on computer and referred to the relevant department for action through e-mail, SMS and telephone.
  • Equipped with latest technology like Computer Telephony Integration and Voice Logger System.
*Jayalalithaa is fondly addressed as ‘Amma’ (mother) by her supporters.
Current initiatives:‘Amma Canteens’ which provide subsidisedfood, and ‘Amma Mineral Water’.

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